Service Manager - New Jersey

Suntex-Marina-Investors,-LLC; Brick Township (NJ); On-site; USD 70,000 - 80,000; Full time

Job summary

Suntex Marinas in Brick Township, NJ seeks a Service Manager to lead the Service department, promote service and repair sales, and supervise daily site operations. You will coordinate workloads, schedule projects, and manage service administration and purchasing.

This role reports to the General Manager and requires 5–10 years of related experience, a degree in engineering or project management, and the ability to work in a sales-driven environment with vendors and subcontractors.

Qualifications

• Five to ten years of related progressive experience and/or training.
• Factory OEM training and certification a plus.
• Comfortable in a sales-driven environment requiring both inside and outside effort to achieve goals.

Responsibilities

• Schedule and coordinate the activities of all service crewmembers.
• Develop the service team skillsets, develop training programs and provide direct hands-on mentoring when required.
• Monitor team performance, production, efficiency and quality metrics to ensure that goals are met and supporting overall team quality and training efforts.
• Ensures adherence to departmental and/or operations policies, procedures and practices.

Skills

Team leadership

Project scheduling

Vendor management

Service operations

Education

Bachelor or advanced degree in engineering or project management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Brick Township, NJ, US

Salary Range: $70,000.00 To $80,000.00 Annually

JOB posting – New Jersey

JOB TITLE: Service Manager

DEPARTMENT : Service

REPORTS TO: General Manager

POSITIONPURPOSE:

TheServiceManagerisresponsibletopromotethedepartmentserviceand repair sales, managing teammemberdaily workloads, project scheduling and supervision of all sites daily service operations, including service administration and purchasing. The Service Manager interacts with all vendors and sub-contractors utilized during regular business activity and continuously seeks to improve purchasing power and sell through margins.

DUTIESAND RESPONSIBILITIES:

• Scheduleand coordinatetheactivitiesofallservicecrewmembers
• Developtheserviceteam skillsets,developtrainingprogramsandprovidedirecthands-onmentoringwhen required
• Monitorsteamperformance,production,efficiencyandqualitymetricstoensurethatgoalsaremetandsupporting overall team quality and training efforts
• Ensuresadherencetodepartmentaland/or operationspolicies,proceduresandpractices

SUPERVISORY RESPONSIBILITY:

Directsupervisionofservicetechnicians,serviceadministrationstaff,yardandgenerallabor.Superviseanyandallsub-contractors utilized by the site directly or indirectly.

EDUCATIONAND EXPERIENCE:

• Bachelororadvanceddegreeinengineeringorprojectmanagementdesired.
• Five(5)toten(10)yearsrelatedprogressiveexperienceand/ortraining,orequivalentcombinationofeducationand experience
• FactoryOEMTrainingandCertificationaplus.
• Ability to be comfortableinasalesdriven environmentrequiringbothinsideand outsideeffortstoachievegoals.

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry,push, andpulluptothirty(30)pounds
• Mustbeable toclimb stairs,bothindoors andoutsideinavarietyofweatherconditions (rain,wind,heat)
• Must have flexible schedule to include working weekends and holidays during busy season

Wage range

$70,000 - $80,000

• Medical
• Dental
• Vision
• Life and AD&D
• Supplemental life insurance options
• 401K with employer match to eligible employees

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.