Service Technician

Suntex Marinas; Destin (FL); On-site; USD 24,796 - 34,440; Full time

Job summary

Suntex Marinas is seeking a Service Technician to perform hands-on service operations for our marina customers. You will troubleshoot and repair mechanical and electrical issues on vessels and trailers, while delivering clear explanations to clients and maintaining a professional company image.

The role requires a Marine Service Technician Diploma or certification, plus knowledge of marine service practices and a strong commitment to customer service and safety in a fast-paced environment.

Qualifications

• Diploma or certification in marine service is required.
• Experience in the marine service industry is preferred.
• Excellent customer service skills.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, and trailers.
• Assist customers by explaining technical work and expected outcomes.
• Maintain safety awareness and report issues to supervisor.
• Perform any other duties as assigned.

Skills

Customer service

Troubleshooting

Education

Marine Service Technician Diploma or certification

Job description

Job Posting

Job Title

Service Technician

Department

Service

Reports To

Service Manager or General Manager

Position Purpose

The Service Technician is responsible for carrying out service operations for the marina. The Service Technician’s primary responsibility is the customer, and the maintenance and service of their vessel. The Service Technician projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

Duties and Responsibilities

• Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers.
• Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Maintains awareness of safety issues and reports them immediately to supervisor.
• All other duties as assigned by management.

Education and Experience

• Marine Service Technician Diploma or certification required.
• Knowledge or related experience in the marine service industry.
• Excellent customer service skills – known as someone who goes above and beyond.

Working Conditions / Physical Requirements

• Must be able to independently lift, carry, push, and pull up to fifty (50) pounds.
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency.
• Must be able to walk outside in a variety of weather conditions (rain, wind, heat).
• Must have flexible schedule to include working weekends and holidays during busy season.

Statement of Purpose

This document provides descriptive information about the above Suntex Marinas position. Work performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Equal Employment Opportunity Statement

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.