Service Technician

Suntex Marinas; Brick Township (NJ); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D

401K with employer match

Job summary

Suntex Marinas is seeking a Service Technician to perform marina service operations and maintain customer focus. You will troubleshoot mechanical and electrical issues on boats, motors, and trailers while presenting a professional image in a fast-paced environment.

Requirements include a Marine Service Technician Diploma or certification, related marine service experience, and excellent customer service skills. Lifting up to 50 pounds and weekend work are required.

Qualifications

• Marine Service Technician Diploma or certification required
• Knowledge or related experience in the marine service industry
• Excellent customer service skills - known as someone who goes above and beyond

Responsibilities

• Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers.
• Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Maintains awareness of safety issues and reports them immediately to supervisor
• All other duties as assigned by management

Skills

Customer service

Troubleshooting

Mechanical

Electrical systems

Education

Marine Service Technician Diploma or certification

Job description

Job posting

JOB TITLE: Service Technician

DEPARTMENT: Service

REPORTS TO: Service Manager or General Manager

Position Purpose

The Service Technician is responsible for carrying out service operations for the marina. The Service Technician’s primary responsibility is the customer, and the maintenance and service of their vessel. The Service Technician projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

DUTIES AND RESPONSIBILITIES:

• Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers.
• Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Maintains awareness of safety issues and reports them immediately to supervisor
• All other duties as assigned by management

Education and experience:

• Marine Service Technician Diploma or certification required
• Knowledge or related experience in the marine service industry
• Excellent customer service skills - known as someone who goes above and beyond

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Must be able to independently lift, carry, push, and pull up to fifty (50) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to walk outside in a variety of weather conditions (rain, wind, heat)
• Must have flexible schedule to include working weekends and holidays during busy season.

Wage range

$25.00 - $40.00

Benefits

Suntex Marinas offers a Benefits package which includes Medical, Dental, Vision, Life and AD&D, supplemental life insurance options, and a 401K with employer match to eligible employees.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.