Service Manager

Suntex Marina Investors, Llc; Canyon Lake (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Suntex Marinas is seeking a Service Manager to oversee daily service operations across Canyon Lake sites, drive repair sales, schedule staff, and manage service administration and purchasing.

The role reports to the General Manager and requires 5–10 years of related experience with an engineering or project management background. A proven ability to lead a team in a sales-driven environment while maintaining safety and quality standards is essential.

Qualifications

• Bachelor or advanced degree in engineering or project management.
• 5–10 years related progressive experience and/or training, or equivalent combination of education and experience.
• Factory OEM Training and Certification a plus.
• Ability to be comfortable in a sales driven environment requiring both inside and outside efforts to achieve goals.

Responsibilities

• Coordinate activities of all service crewmembers.
• Develop the service team skillsets, develop training programs and provide direct hands-on mentoring when required.
• Monitor team performance, production, efficiency and quality metrics to ensure goals are met and supporting overall team quality and training efforts.
• Ensure adherence to department and/or operations policies, procedures and practices.

Skills

Project management

Sales

Education

Engineering degree

Project management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Manager

Administration Canyon Lake, TX, US

2 days ago Requisition ID: 5933

JOB posting

JOB TITLE: Service Manager

DEPARTMENT : Service

REPORTS TO: General Manager

POSITIONPURPOSE:

TheServiceManagerisresponsibletopromotethedepartmentserviceand repair sales, managing teammemberdaily workloads, project scheduling and supervision of all sites daily service operations, including service administration and purchasing. The Service Manager interacts with all vendors and sub-contractors utilized during regular business activity and continuously seeks to improve purchasing power and sell through margins.

DUTIESAND RESPONSIBILITIES:

• Scheduleand coordinatetheactivitiesofallservicecrewmembers
• Developtheserviceteam skillsets,developtrainingprogramsandprovidedirecthands-onmentoringwhen required
• Monitorsteamperformance,production,efficiencyandqualitymetricstoensurethatgoalsaremetandsupporting overall team quality and training efforts
• Ensuresadherencetodepartmentaland/or operationspolicies,proceduresandpractices

SUPERVISORY RESPONSIBILITY:

Directsupervisionofservicetechnicians,serviceadministrationstaff,yardandgenerallabor.Superviseanyandallsub-contractors utilized by the site directly or indirectly.

EDUCATIONAND EXPERIENCE:

• Bachelororadvanceddegreeinengineeringorprojectmanagementdesired.
• Five (5) to ten (10) years related progressive experience and/or training, or equivalent combination of education and experience
• Factory OEM Training and Certification a plus.
• Ability to be comfortable in a sales driven environment requiring both inside and outside efforts to achieve goals.

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry,push, andpulluptothirty(30)pounds
• Mustbeable toclimb stairs,bothindoors andoutsideinavarietyofweatherconditions (rain,wind,heat)
• Must have flexible schedule to include working weekends and holidays during busy season

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.