Service Manager

21st Century Equipment; Fort Morgan (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

Job summary

21st Century Equipment is seeking a full-time Service Manager to oversee service operations at our Fort Morgan, CO location, ensuring high customer satisfaction and efficient service delivery. The role requires leadership of the service team and a focus on profitability and process improvement.

You will supervise personnel, optimize workflows, review work orders for accuracy, and mentor technicians while maintaining safe, productive operations under varying conditions.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.

Responsibilities

• Supervise service department personnel.
• Maintain service processes that support customer satisfaction and departmental profitability.
• Monitor technician performance and ensure accuracy in MST and SPG usage.
• Review all work orders for precision and completeness.
• Hire, develop, and retain skilled technical personnel.
• Support technicians in a variety of weather and working conditions.
• Lift 50 lbs regularly and perform hands-on tasks as needed.

Skills

Leadership

Team motivation

Operational oversight

Job description

Are you ready to lead and grow with a leading John Deere dealership? 21st Century Equipment LLC is hiring a full‑time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization.

Compensation

Pay: $70,000-$90,000

Benefits

• Medical insurance and HSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays and PTO
• 401(k) with company match
• And many more

Your Day as a Service Manager

In this role, you will:

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnel
• Support technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands‑on tasks as needed

Your leadership ensures efficient operations, high‑quality service, and a safe, productive environment for both employees and customers.

Requirements

• 3+ years of experience in John Deere service department operations
• Ability to motivate individuals and teams
• Working knowledge of standard job pricing and commission‑based compensation