Farm Equipment Service Manager: Lead & Improve Service

21st Century Equipment; Bridgeport (NE); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays

PTO

401(k) with company match

Job summary

21st Century Equipment LLC, a leading John Deere dealership, is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction.

You will supervise service department personnel, review work orders for accuracy, hire and develop skilled technicians, and maintain a safe, productive environment for staff and customers.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel.
• Maintain service processes that support customer satisfaction and departmental profitability.
• Monitor technician performance and ensure accuracy in MST and SPG usage.
• Review all work orders for precision and completeness.
• Hire, develop, and retain skilled technical personnel.
• Support technicians in a variety of weather and working conditions.

Skills

Leadership

Motivate teams

People management

Hiring & development

Customer focus

Operations supervision

Job description

21st Century Equipment LLC, a leading John Deere dealership, is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction.

You will supervise service department personnel, review work orders for accuracy, hire and develop skilled technicians, and maintain a safe, productive environment for staff and customers.