Service Operations Leader – Agriculture Equipment

21st Century Equipment LLC; Bridgeport (NE); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

Job summary

21st Century Equipment LLC, a leading John Deere dealership, is hiring a full‑time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This role offers growth in a respected agricultural organization.

Salary ranges from $65,000 to $80,000 per year with comprehensive benefits and potential for advancement within the department. This position requires proven leadership in a John Deere service environment.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnel
• Support technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands‑on tasks as needed

Skills

John Deere service

Team leadership

Pricing & commissions

Financial basics

Job description

21st Century Equipment LLC, a leading John Deere dealership, is hiring a full‑time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This role offers growth in a respected agricultural organization.

Salary ranges from $65,000 to $80,000 per year with comprehensive benefits and potential for advancement within the department. This position requires proven leadership in a John Deere service environment.