Service Maintenance Tech II — Multi-Trade On-Site Pro

The Community Builders Inc.; Easthampton (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays & tenure-based PTO

Employer contributions to Health SAV

Company paid Life & Disability

403(b) retirement plan with company  

Tax-advantage accounts: commuter/parks

Hospital & Critical Illness Insurance

Employee Assistance Program

Pay Rate: $24/hr

Job summary

The Community Builders, Inc. is seeking a Service Technician II to support multiple properties from our College Highway location, with coverage for Northampton sites. You will diagnose repairs, perform maintenance, and ensure safe, clean, well-functioning interiors and exteriors for residents and visitors.

Under the Service Maintenance Manager, you will handle apartment turnover, preventive maintenance, grounds upkeep, and REAC/HQS readiness while delivering strong customer service and teamwork.

Qualifications

• High School diploma or equivalent required.
• Trade school or 3 years of progressive responsibility in property management or hospitality preferred.
• REAC/HQS experience preferred.

Responsibilities

• Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC.
• Respond and complete to all service requests and on-call emergencies in a timely and professional manner.
• Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Prepare and make repairs for REAC/HQS inspections and audits.
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
• Available for weekend work, on-call rotation and emergency service call duties.
• Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I

Skills

English communication

Computer skills

Driver's license

Attention to detail

Time management

Customer service

Problem solving

Fair housing knowledge

Education

High School diploma or equivalent

Trade school or 3 years progressive responsibility in property management or hospitality

REAC/HQS experience preferred

Job description

The Community Builders, Inc. is seeking a Service Technician II to support multiple properties from our College Highway location, with coverage for Northampton sites. You will diagnose repairs, perform maintenance, and ensure safe, clean, well-functioning interiors and exteriors for residents and visitors.

Under the Service Maintenance Manager, you will handle apartment turnover, preventive maintenance, grounds upkeep, and REAC/HQS readiness while delivering strong customer service and teamwork.