Service Loaner & Administrative Coordinator

ADP, Inc.; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Advancement opportunities

Job summary

Carl Black Automotive Group in Orlando is seeking a detail-oriented Service Loaner & Administrative Coordinator to support the daily loaner vehicle program. The role involves handling loaner agreements, data entry, customer service, and maintaining records using Microsoft Office.

The ideal candidate is organized, dependable, and comfortable working in a fast-paced dealership environment, with strong computer skills and a professional approach to communications.

Qualifications

• Strong computer skills and ability to learn new software.
• Excellent multitasking and organizational abilities.
• Professional written and verbal communication with a customer-focused approach.
• Experience in administrative, office, or rental client service is a plus.

Responsibilities

• Assist with daily administration of the Service Loaner Vehicle Program.
• Prepare, process, and maintain loaner agreements and documentation.
• Enter and update customer, vehicle, and rental data in systems.
• Maintain organized records for loaner vehicles and agreements.
• Use Microsoft Outlook, Excel, Word for daily admin tasks.
• Explain loaner procedures and vehicle return steps to customers.
• Assist customers through checkout and return of loaner vehicles.
• Inspect vehicles before departure and on return, noting mileage and condition.
• Monitor loaner availability and keep fleet records accurate.
• Coordinate with Rental Manager and Service Advisors to keep program running.
• Support additional administrative duties as needed.

Skills

Strong computer skills

Multitasking

Organizational skills

Customer service

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Loaner & Administrative Coordinator

SUPERVISOR Orlando, FL, US

2 days ago Requisition ID: 1078

Salary Range: $18.00 To $20.00 Annually

Built On Trust. Driven By You.

Carl Black Automotive Group is seeking a highly organized Service Loaner & Administrative Coordinator to join our Orlando team.

This position supports the day-to-day operation of our Service Loaner Vehicle Program and is ideal for someone who is comfortable working with computers, Microsoft Office applications, data entry, recordkeeping, and administrative tasks while also providing excellent customer service.

The right candidate will be detail-oriented, dependable, professional, and able to manage multiple responsibilities in a fast-paced dealership environment.

What You'll Do

• Assist with the daily administration of the Service Loaner Vehicle Program.
• Prepare, process, and maintain customer loaner agreements and related documentation.
• Accurately enter and update customer, vehicle, and rental information in dealership systems.
• Maintain organized digital and physical records for loaner vehicles and agreements.
• Use Microsoft Outlook, Excel, Word, and other computer systems for daily administrative tasks.
• Communicate with customers regarding loaner vehicle procedures, documentation, and vehicle returns.
• Assist customers through the vehicle checkout and return process.
• Inspect vehicles before departure and upon return, documenting mileage, fuel level, condition, and other required information.
• Monitor loaner vehicle availability and help maintain accurate fleet records.
• Work closely with the Rental Manager, Service Advisors, and other dealership departments to keep the program running efficiently.
• Assist with additional administrative and clerical duties as needed.

What We're Looking For

• Strong computer skills and comfort learning new software are important for this position.
• Experience with Microsoft Office, including Outlook, Excel, and Word, is strongly preferred.
• Strong organizational, administrative, and data-entry skills.
• Excellent attention to detail and accuracy.
• Professional written and verbal communication skills.
• Friendly and customer-focused attitude.
• Ability to multitask and stay organized in a busy work environment.
• Previous administrative, office, customer service, automotive, or rental experience is a plus.
• Must be at least 18 years old.
• Valid driver's license and acceptable driving record.
• $18-$20 per hour, based on experience.
• Full-time position.
• Health, dental, and vision insurance.
• 401(k).
• Employee benefits and company programs.
• Opportunities for advancement within Carl Black Automotive Group.

Join the Carl Black Team

If you're organized, good with computers, detail-oriented, and enjoy helping customers, this could be an excellent opportunity to grow with Carl Black Automotive Group.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.