Service Leader: Lead, Train & Elevate Guest Experience

Chipotle Mexican Grill group; Richmond (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill in Richmond, Indiana is seeking a Service Leader to ensure safe, quality food and a great customer experience. You’ll maintain a clean line, supervise crew, and train staff while ensuring policies are followed.

The role emphasizes food safety, cash handling knowledge, and developing future leaders. You will monitor schedules, assist with administration, and support a high-performing team in a fast-paced restaurant environment.

Qualifications

• Must understand Chipotle's Food With Integrity philosophy.
• Know cash handling policies and procedures.
• Know Food Safety and health department matters.
• Familiar with office paperwork.
• Able to speak, write, read and understand the primary language of the work location.
• Have a high school diploma.
• Restaurant experience.

Responsibilities

• Ensure great tasting, high quality food is served.
• Resolve food quality issues.
• Support food safety on the line with checks.
• Resolve customer incidents and ensure positive experiences.
• Monitor crew breaks and line schedules.
• Develop and cross-train front of house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking and cash handling policies.
• Ensure office equipment remains in working order and supplies are ordered.
• Ensure the proper quantity of supplies are available as needed.

Skills

Cash handling knowledge

Food safety knowledge

Office paperwork familiarity

Communication skills

Restaurant experience

Education

High school diploma

Tools

Office equipment basics

Job description

Chipotle Mexican Grill in Richmond, Indiana is seeking a Service Leader to ensure safe, quality food and a great customer experience. You’ll maintain a clean line, supervise crew, and train staff while ensuring policies are followed.

The role emphasizes food safety, cash handling knowledge, and developing future leaders. You will monitor schedules, assist with administration, and support a high-performing team in a fast-paced restaurant environment.