Service Leader: Lead, Train & Elevate Guest Experience

Chipotle Mexican Grill; Clayton (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Health coverage

Digital tips

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill in Clayton, NC is seeking a Service Leader to ensure a positive customer experience, safe and high-quality food, and a well-trained crew. You will keep the line organized and help manage shift schedules while driving daily operations.

You will develop front-of-house staff, assist with performance reviews, and support office tasks and banking policies. Chipotle offers tuition assistance, free meals, health benefits, and opportunities for advancement.

Qualifications

• Demonstrated customer service skills and poise under pressure.
• Knowledge of cash handling policies and procedures.
• Understanding of food safety regulations and health codes.
• Ability to train and develop front-of-house crew.

Responsibilities

• Maintain a clean, organized line with functioning equipment.
• Ensure high-quality, safe food is prepared and served.
• Monitor shift changes, breaks, and line schedules.
• Assist with crew training and performance reviews.
• Support office duties such as banking and paperwork as needed.
• Promote positive customer experiences and handle incidents calmly.

Skills

Customer service

Cash handling

Food safety

Team leadership

Communication

Education

High school diploma

Tools

POS system

Job description

Chipotle Mexican Grill in Clayton, NC is seeking a Service Leader to ensure a positive customer experience, safe and high-quality food, and a well-trained crew. You will keep the line organized and help manage shift schedules while driving daily operations.

You will develop front-of-house staff, assist with performance reviews, and support office tasks and banking policies. Chipotle offers tuition assistance, free meals, health benefits, and opportunities for advancement.