Service Leader: Lead Quality Food & Team Growth

Chipotle Mexican Grill group; Joliet (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill, Inc. in Joliet, IL is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and training for the crew. You will keep a clean line, supervise shifts, and support daily operations.

Responsibilities include ensuring food safety, resolving customer issues, and assisting with crew development and office tasks. The role offers tuition assistance, comprehensive benefits, and opportunities for advancement.

Qualifications

• High school diploma required.
• Knowledge of food safety and health department matters.
• Experience with cash handling policies and procedures.
• Familiarity with office paperwork.

Responsibilities

• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety including hand washing, glove changes, time and temperature checks.
• Resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking, cash handling policies, and paperwork.
• Ensure office equipment and supplies are maintained.
• Ensure adequate supplies are available.

Skills

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. in Joliet, IL is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and training for the crew. You will keep a clean line, supervise shifts, and support daily operations.

Responsibilities include ensuring food safety, resolving customer issues, and assisting with crew development and office tasks. The role offers tuition assistance, comprehensive benefits, and opportunities for advancement.