Service Leader: Lead Guest Experience & Team Growth

Chipotle Mexican Grill group; Medina (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader responsible for delivering a positive customer experience by ensuring safe, quality food is prepared and served, while maintaining a clean, organized line and well-trained crew. The role involves supervising crew, monitoring line operations, and supporting office tasks as needed.

The position emphasizes food safety, effective communication, and leadership development to prepare the next generation of Service Leaders.

Qualifications

• High school diploma is required.
• Restaurant experience is essential.
• Familiarity with cash handling policies and food safety requirements.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and organized with properly functioning equipment.
• Assist with crew scheduling, breaks, and line changes.
• Develop and cross-train front-of-house crew and assist with performance reviews.
• Support office administration tasks and ensure office supplies are stocked.

Skills

Restaurant experience

Cash handling

Food safety

Office paperwork

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader responsible for delivering a positive customer experience by ensuring safe, quality food is prepared and served, while maintaining a clean, organized line and well-trained crew. The role involves supervising crew, monitoring line operations, and supporting office tasks as needed.

The position emphasizes food safety, effective communication, and leadership development to prepare the next generation of Service Leaders.