Service Leader: Flexible Hours, Growth Path & Perks

Perkins American Food Co.; Rochester (MN); On-site; USD 17,909,000 - 27,552,000; Full time

Benefits offered by this job

Educational assistance

Daily pay

Health benefits

401(k) retirement savings

Flexible schedule

Meal discounts

Employee discounts

Training & development

Advancement opportunities

Job summary

Perkins Restaurant & Bakery in Rochester, MN, is seeking a Service Leader to drive guest satisfaction through policy implementation and staff leadership. You will supervise service, handle payments, and ensure safety and cleanliness across the operation.

The role emphasizes training, teamwork, and adherence to standards to deliver consistent, homestyle dining experience and value to guests.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training.
• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register.
• Must be able to communicate clearly.
• Must be able to coordinate multiple tasks simultaneously.

Responsibilities

• Greet, seat, and serve guests to ensure they are satisfied.
• Resolve guest complaints professionally and promptly.
• Handle cash, credit cards, and gift cards accurately.
• Maintain facility and equipment through preventive measures and safety standards.
• Monitor food temperatures to uphold safety and quality.
• Train team members during shifts to ensure good performance.
• Ensure menu items are prepared and served to standards.
• Communicate issues to Manager on Duty and team.

Skills

Customer service

Sanitation basics

Cash handling

Clear communication

Job description

Perkins Restaurant & Bakery in Rochester, MN, is seeking a Service Leader to drive guest satisfaction through policy implementation and staff leadership. You will supervise service, handle payments, and ensure safety and cleanliness across the operation.

The role emphasizes training, teamwork, and adherence to standards to deliver consistent, homestyle dining experience and value to guests.