Service Leader: Elevate Guest Experience & Team Training

Chipotle Mexican Grill; Hiram (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will supervise a restaurant line, train crew, and ensure proper line equipment operation.

The role requires leadership to manage breaks, shift changes, and schedules while supporting a friendly customer atmosphere. You’ll bring knowledge of food safety, cash handling, and office paperwork, plus a high school diploma and restaurant

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Making sure great tasting, high quality food is served.
• Helping to resolve food quality issues.
• Supporting food safety which includes hand washing, glove changes, timing and temp monitoring, and Daily Food Safety Checklist adherence.
• Helping to resolve customer incidents and ensure positive experiences.
• Monitoring crew breaks, shift changes, and line schedules.
• Developing and cross training front of house Crew.
• Assisting with Crew performance reviews.
• Developing future Service Leaders.
• Assisting with office administration duties and cash handling policies.
• Ensuring office equipment and supplies are maintained.

Skills

Food safety knowledge

Cash handling

Customer service

Team development

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will supervise a restaurant line, train crew, and ensure proper line equipment operation.

The role requires leadership to manage breaks, shift changes, and schedules while supporting a friendly customer atmosphere. You’ll bring knowledge of food safety, cash handling, and office paperwork, plus a high school diploma and restaurant