Service Leader: Elevate Guest Experience & Team Growth

Chipotle Mexican Grill; Battle Ground (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill seeks a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served, and the restaurant crew is well trained with strong customer service. The role requires staying on the line, supervising breaks, and coordinating tasks when slow, while advancing staff through training and leadership development.

The position emphasizes Food With Integrity, cash handling policies, and health department knowledge, with opportunities for

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help to resolve food quality issues.
• Support food safety including hand washing, gloves, time/temperature, and daily safety checks.
• Help resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties and paperwork.
• Ensure office equipment and supplies are in order.

Skills

Food safety

Cash handling

Crew training

Customer service

Leadership

Education

High school diploma

Job description

Chipotle Mexican Grill seeks a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served, and the restaurant crew is well trained with strong customer service. The role requires staying on the line, supervising breaks, and coordinating tasks when slow, while advancing staff through training and leadership development.

The position emphasizes Food With Integrity, cash handling policies, and health department knowledge, with opportunities for