Service Leader: Elevate Guest Experience & Food Safety

Chipotle Mexican Grill; Colonial Heights (VA); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill is hiring a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role keeps a clean, organized line and supports the restaurant crew with training and tasks as needed.

The position emphasizes food safety, cash handling knowledge, and effective communication, with opportunities for advancement and comprehensive benefits.

Qualifications

• High school diploma required.
• Knowledge of cash handling policies and procedures.
• Understanding of food safety regulations.
• Familiarity with basic office paperwork and processes.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the restaurant line clean, organized, and properly equipped; assist with tasks when busy.
• Support crew scheduling, breaks, and line changes; help with training new team members.
• Address customer incidents and strive for positive service outcomes.
• Assist with routine office duties such as banking, cash handling policies, and paperwork.
• Ensure office equipment works and supplies are stocked as needed.

Skills

Cash handling

Food safety

Office paperwork familiarity

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role keeps a clean, organized line and supports the restaurant crew with training and tasks as needed.

The position emphasizes food safety, cash handling knowledge, and effective communication, with opportunities for advancement and comprehensive benefits.