Service Leader: Elevate Guest Experience & Food Quality

Chipotle Mexican Grill group; Reading (Berks County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Health insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is hiring a Service Leader to ensure safe, high‑quality food and a positive guest experience. You’ll keep the line clean, run a well‑trained crew, and step in on busy shifts while identifying tasks that need doing.

Applicants should have a high school diploma and restaurant experience, plus knowledge of cash handling and food safety. The role offers tuition assistance, free meals, insurance, paid time off, and clear advancement paths.

Qualifications

• High school diploma or equivalent.
• Knowledge of cash handling policies.
• Food safety knowledge.
• Experience in a restaurant setting is preferred.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety including hand washing and glove changes, time and temperature monitoring, and daily safety checklists.
• Help resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking and cash handling policies.
• Ensure office equipment remains in working order and office supplies are ordered as needed.
• Ensure the proper quantity of supplies are available as needed.

Skills

Food Safety

Cash Handling

Communication

Team Training

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is hiring a Service Leader to ensure safe, high‑quality food and a positive guest experience. You’ll keep the line clean, run a well‑trained crew, and step in on busy shifts while identifying tasks that need doing.

Applicants should have a high school diploma and restaurant experience, plus knowledge of cash handling and food safety. The role offers tuition assistance, free meals, insurance, paid time off, and clear advancement paths.