Service Leader - Elevate Food & Guest Experience

Chipotle Mexican Grill; State College (Centre County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental & vision insurance

Paid time off

Holiday closures

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. You will supervise the restaurant crew, maintain a clean, organized line, and ensure line equipment works properly.

You will also help train and develop front-of-house staff and participate in daily operations and administration. The role requires maintaining food safety standards, managing crew schedules, and resolving customer issues to ensure

Qualifications

• Food safety knowledge and practices expected.
• Strong customer service and communication skills.
• Experience handling cash and operating POS systems.
• Ability to lead and train crew in a fast-paced environment.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean and organized with functioning equipment.
• Oversee crew breaks, shift changes, and line schedules; assist with training.
• Support food safety practices including hand washing, glove changes, and time/temperature monitoring.
• Handle customer incidents to ensure a positive resolution.
• Assist with office tasks and inventory as needed.

Skills

Food safety

Customer service

Cash handling

Team leadership

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. You will supervise the restaurant crew, maintain a clean, organized line, and ensure line equipment works properly.

You will also help train and develop front-of-house staff and participate in daily operations and administration. The role requires maintaining food safety standards, managing crew schedules, and resolving customer issues to ensure