Service Lane Greeter & Customer Care

Lexus of Naperville; Naperville (IL); On-site; USD 51,577,344 - 71,414,784; Full time

Benefits offered by this job

Paid Vacation after 90 days

5 weeks of Paid Vacation

Paid Holidays from day one

5 day work week

Paid Training

Growth opportunities

Health, Dental, Vision Insurance

401K with employer match

Positive work environment

$18.00 Per Hour

Job summary

Toyota of Naperville is seeking a friendly, customer-focused Greeter/Customer Care Coordinator. This full-time hourly service role makes you the first contact for customers, ensuring a welcoming experience and smooth service flow.

Responsibilities include greeting guests, protecting vehicles, coordinating with Service Advisors, and helping maintain a positive service environment. Open availability is required, including weekdays and Saturdays.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a customer-facing role preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask in a fast-paced environment.
• Must be able to work in a team as well as independently.

Responsibilities

• Greet guests promptly and professionally as they enter the service lanes.
• Provide a warm first impression to ensure a positive customer experience.
• Tag and bag the interior of vehicles to protect customer property.
• Inform guests that a Service Advisor will assist them shortly.
• Maintain awareness of service lane traffic flow and cleanliness.

Skills

Customer-facing experience

Communication

Interpersonal skills

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Toyota of Naperville is seeking a friendly, customer-focused Greeter/Customer Care Coordinator. This full-time hourly service role makes you the first contact for customers, ensuring a welcoming experience and smooth service flow.

Responsibilities include greeting guests, protecting vehicles, coordinating with Service Advisors, and helping maintain a positive service environment. Open availability is required, including weekdays and Saturdays.