Service Greeter - Park Place Lexus Grapevine

Asbury Automotive Group; Grapevine (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays and PTO

Comprehensive insurance plans

401k with company match

Tuition assistance

Job summary

Asbury Automotive Group is seeking a personable Service Greeter to welcome guests at our Grapevine dealership. You’ll be the first contact for service customers, guiding them to the right representative and ensuring a smooth check-in flow.

The role emphasizes exceptional guest experiences, collaboration with the service team, and maintaining a positive, fast-paced atmosphere. A valid driver’s license and high school diploma are required, with comprehensive benefits and weekly pay available.

Qualifications

• Must have a valid Driver's License.
• High school diploma or military equivalent is acceptable.
• Ability to work in a fast-paced environment and provide exceptional guest experiences.

Responsibilities

• Greet customers and direct them to the appropriate representative or waiting area.
• Communicate with dealership staff about arrivals and needs.
• Coordinate with service department to keep appointments on track.
• Assist customers as they move vehicles through the service lane.
• Return serviced vehicles to the service lane for pickup.

Skills

Customer service

Communication

Friendly demeanor

Interpersonal skills

Education

High school diploma or equivalent

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Greeter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for a strong, energetic, people-focused Service Greeter who will help us redefine the car-buying experience.

The Service Greeter is the initial contact at the dealership for the arriving service customer.The Service Greeter is tasked with making our customers feel welcome when they arrive to the dealership as well as assisting the customers within the service department.

• Greet customers and direct to appropriate dealership representative and, or to the waiting area
• Communicate with appropriate dealership staff about customers arrival and needs
• Work hand and hand with service department to keep scheduled appointments on track
• Move vehicles through the service lane to the shop
• Bring vehicles back up to the service lane for customers when work has been completed
• Must have a positive and friendly demeanor
• Must enjoy interacting with customers
• Must be able to follow manufacturer recommended procedures
• Must be able to work in a fast paced environment
• Must have a valid Driver's License
• Must be at least eighteen years of age
• Must have a high school diploma or military equivalentexperience
• Must be able to pass pre-employment screen (background and drug test)

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team member's eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities