Service Greeter

NEW COUNTRY BMW; Hartford (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country BMW is seeking a personable receptionist/switchboard operator to join our Hartford dealership. This full-time front desk role involves greeting customers, answering calls, and coordinating service appointments while delivering outstanding customer service in all circumstances.

We value hospitality and telemarketing experience, a professional appearance, and flexibility with scheduling. Automotive dealership experience is a plus.

Qualifications

• High school diploma or GED.
• Prior experience in telemarketing and/or hospitality.
• Ability to learn new software programs.
• Professional business appearance and demeanor.
• Flexibility with regard to scheduling.
• Prior automotive dealership experience is a plus.

Responsibilities

• Greeting customers upon arrival and exit.
• Provide valet service for service customers.
• Recording Tire Tread Information for every service customer.
• Photographing vehicles per management direction.
• Maintaining a professional appearance and demeanor at all times.
• Other duties to be assigned.

Skills

Telemarketing

Customer service

Professional appearance

Flexible scheduling

Software learning

Education

High school diploma or GED

Tools

CRM software

Job description

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionists/switchboard operators to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Responsibilities

• Greeting customers upon arrival and exit
• Provide valet service for service customers
• Recording Tire Tread Information for every service customer
• Photographing vehicles per management direction
• Maintaining a professional appearance and demeanor at all times
• Other duties to be assigned

Qualifications

• Highschool diploma or GED
• Prior experience in telemarketing and/or hospitality
• Ability to learn new software programs
• Professional business appearance and demeanor
• Flexibility with regard to scheduling
• Automotive Dealership Prior experience with an automotive dealership a plus