Client Services Coordinator-Front Desk

Mark Kia; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/401K with company match

Growth opportunities

Flexible scheduling

Free Saturday lunch

Family owned

Flexible scheduling

Free Saturday lunch

Family owned

Job summary

An automotive dealership in Scottsdale is seeking a Receptionist to greet customers, handle phone calls, and manage various dealership needs. The ideal candidate will possess strong communication, prioritization, and organizational skills while providing excellent customer service. This full-time role includes benefits like medical, dental, and 401K with company match, along with opportunities for growth within the company. Flexible scheduling and a family-owned atmosphere make this a unique opportunity.

Qualifications

• Demonstrates effective communication, both verbal and written.
• Strong prioritization and organizational skills necessary.
• Ability to effectively respond to and resolve customer needs.
• Willingness to take extra measures to provide excellent customer service.
• Basic knowledge of MS Word and MS Excel.

Responsibilities

• Operate telephone switchboard/demonstrate telephone etiquette.
• Greet customers and determine the nature of their visit.
• Direct customers to the appropriate department.
• Maintain lounge and copy areas, keeping them stocked and organized.
• Assign and record dealer plates/loaner vehicles as needed.
• Take down payments from customers per their financing profile.

Skills

Effective communication

Prioritization

Organizational skills

Customer service

Microsoft Office Word

Microsoft Office Excel

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Overview

Automotive Dealership Receptionist

As an automotive dealership receptionist, you will be responsible for greeting customers, answering all calls and transferring them in a professional and timely manner as well as meeting other dealership needs (gas cards, dealer plates etc.).

Responsibilities

• Operate telephone switchboard/demonstrate telephone etiquette
• Greet customers promptly and determine the nature of their visit
• Direct customers to the appropriate department
• Maintain lounge area and copy area—keep these areas stocked and organized
• Assign and keep record of dealer plates/loaner vehicles
• Take down payments from customers per their financing profile

Qualifications

• Demonstrate effective communication, both verbal and written
• Strong prioritization and organizational skills
• Ability to effectively respond to and resolve customer needs and problems
• Demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
• Basic knowledge in Microsoft Office Word, Microsoft Office Excel

Benefits

• Medical/Dental/401K with company match/PTO
• Lots of room for growth within the company (promote from within)
• Flexible scheduling
• Free Saturday lunch
• Family owned

We look forward to hearing from you!

• Must pass background check and drug screening.