Service Fulfillment & Lean Improvement Specialist

TRUMPF; Farmington (CT); On-site; USD 75,000 - 112,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision benefits

Education reimbursement

Parental leave

Paid time off from day one

Life insurance at 2x base salary

Disability coverage

Gym membership subsidy

Employee referral bonuses

Scholarship program for employees' ch

Job summary

TRUMPF Inc. in Farmington, CT seeks a Service Fulfillment & Continuous Improvement Specialist to optimize service operations across North America. You will drive lean initiatives for spare parts, service tools, and administration, collaborating with Spare Parts Management, Sales, Product Management, and Service teams.

You will enhance SAP master data, analyze performance, and streamline fulfillment processes to improve customer satisfaction and operational effectiveness.

Qualifications

• Lean principles and continuous improvement experience.
• Experience with SAP or ERP systems.
• Master data management and pricing/order management knowledge.
• Strong analytical skills and data-driven decision making.
• Proficiency with Microsoft Excel, Outlook, and PowerPoint.

Responsibilities

• Improve Spare Parts processes and data quality in SAP master data.
• Analyze financial and operational metrics to drive performance.
• Support New Product Introduction with readiness and data support.
• Develop customer-specific spare parts recommendations and reports.
• Lead and apply Lean methods to streamline fulfillment workflows.
• Collaborate cross-functionally to implement standardized solutions.

Skills

Lean principles

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration / Supply Chain / Operations / Industrial Engineering

Tools

SAP

Microsoft Excel

ERP systems

Job description

TRUMPF Inc. in Farmington, CT seeks a Service Fulfillment & Continuous Improvement Specialist to optimize service operations across North America. You will drive lean initiatives for spare parts, service tools, and administration, collaborating with Spare Parts Management, Sales, Product Management, and Service teams.

You will enhance SAP master data, analyze performance, and streamline fulfillment processes to improve customer satisfaction and operational effectiveness.