Service Express Advisor | Paid Training & Growth

Hall Volkswagen; Town of Brookfield, Northern (WI, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) retirement plan

Paid vacation time

Employee discounts on vehicles, parts,

Job summary

Hall Imports in Wisconsin is seeking a motivated Service Express Advisor to join our service team. You’ll be the friendly face customers see in our express lane and the key link between guests and technicians.

No automotive experience is required — we provide paid training. You’ll help ensure customers leave with a positive experience and opportunities for growth.

This role offers a supportive, team-oriented environment with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Valid driver's license with clean record.
• Customer service, retail, or sales experience is a plus.
• Strong communication and interpersonal skills.
• Willing to learn and train in automotive service.

Responsibilities

• Greet customers with a professional and welcoming attitude.
• Serve as the communication link between customers and technicians.
• Clearly explain recommended services and maintenance needs.
• Ensure customer approvals are obtained and expectations are set.
• Manage workflow efficiently in the express service lane.
• Deliver an exceptional customer experience from start to finish.
• Follow company policies, procedures, and safety standards.

Skills

Customer service

Communication

Interpersonal skills

Time management

Education

High school diploma or GED

Job description

Hall Imports in Wisconsin is seeking a motivated Service Express Advisor to join our service team. You’ll be the friendly face customers see in our express lane and the key link between guests and technicians.

No automotive experience is required — we provide paid training. You’ll help ensure customers leave with a positive experience and opportunities for growth.

This role offers a supportive, team-oriented environment with comprehensive benefits.