Service Experience Leader – Auto Group

Moss Bros. Chrysler Dodge Jeep Ram Riverside; Riverside (CA); On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) plan

Free college courses (Strayer)

Paid vacation

Paid training

Paid sick leave

Vehicle purchase program

Job summary

Moss Bros. Chrysler Dodge Jeep Ram Riverside is hiring for a service department leadership role in Riverside, CA.

The position emphasizes overseeing drive lane flow, delivering exceptional customer experiences, and ensuring efficient technician time utilization. Ideal candidates demonstrate strong communication, organization, and a proven track record in service and sales, with a clean driving record and valid license.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Excellent communication with customers.

Responsibilities

• Oversee service orders and flow of Drive Lane; ensure prompt service.
• Own the customer's experience and complete assignments for a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.

Skills

People management

Time management

Customer service

Communication

Organized

Driving license

Job description

Moss Bros. Chrysler Dodge Jeep Ram Riverside is hiring for a service department leadership role in Riverside, CA.

The position emphasizes overseeing drive lane flow, delivering exceptional customer experiences, and ensuring efficient technician time utilization. Ideal candidates demonstrate strong communication, organization, and a proven track record in service and sales, with a clean driving record and valid license.