Auto Service Shop Foreman - Lead Technician Team

Pecheles - Audi, VW, Hyundai; Washington (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Saturdays and Sundays off

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Employee vehicle purchase program

Exclusive discounts

Job summary

Pecheles Automotive Group is seeking an experienced Shop Foreman to lead our service department's technician team. This leadership role focuses on shop operations, quality control, and customer satisfaction, not turning wrenches.

You will supervise technicians, prioritize jobs, ensure warranty compliance, coordinate training, and uphold safety and cleanliness across our North Carolina dealership network.

Qualifications

• Extensive hands-on technician leadership experience.
• Ability to supervise and coach technicians to meet quality and productivity targets.
• Familiarity with manufacturer warranty guidelines and documentation requirements.

Responsibilities

• Supervise and coordinate daily work of the technician team, assigning jobs based on skill level, certification, and shop capacity.
• Perform quality control review on completed repairs before vehicles are released, catching errors before they become comebacks.
• Oversee warranty repair compliance, ensuring documentation, procedures, and repair standards meet manufacturer requirements.
• Serve as the technical escalation point for technicians working through diagnostic or repair challenges.
• Partner with the Service Manager on shop scheduling, workflow, and technician productivity.
• Monitor technician certification status and coordinate ongoing manufacturer training requirements.
• Maintain shop safety, cleanliness, and equipment standards.

Skills

Leadership

Quality control

Warranty knowledge

Diagnostics supervision

Training coordination

Safety compliance

Driver's license

Education

ASE certification(s)

Manufacturer certifications a plus

Job description

Pecheles Automotive Group is seeking an experienced Shop Foreman to lead our service department's technician team. This leadership role focuses on shop operations, quality control, and customer satisfaction, not turning wrenches.

You will supervise technicians, prioritize jobs, ensure warranty compliance, coordinate training, and uphold safety and cleanliness across our North Carolina dealership network.