Service Execution Team Lead - Drive High-Impact Logistics

Inter IKEA Systems B.V.; Merriam (KS); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave

KinderCare discount

Retirement plans

Co-worker discount

Meal deal

Referral bonus

Pet insurance

Education assistance

Safety shoes reimbursement

Telehealth

Job summary

IKEA is hiring for a full-time warehouse role in the United States. You will lead the Service Execution Team to deliver a high-performing daily operation, ensuring accurate in-store logistics and a smooth customer order fulfillment experience.

Join a team focused on safety, continuous improvement, and sustainable operations, with benefits and a supportive environment designed to help you grow and contribute to the business.

Responsibilities

• Lead and develop the Service Execution Team to deliver a high-performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
• Secure efficient and accurate in-store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
• Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
• Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
• Drive quality awareness to reduce damages, improve goods handling, and secure high-quality product flow.
• Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
• Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future-ready workforce.
• Manage stock accuracy and product quality, collaborating with cross-functional partners to resolve discrepancies and improve processes.
• Contribute to the store logistics action plan and long-term profitability goals through efficient, sustainable operations.
• Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

Job description

IKEA is hiring for a full-time warehouse role in the United States. You will lead the Service Execution Team to deliver a high-performing daily operation, ensuring accurate in-store logistics and a smooth customer order fulfillment experience.

Join a team focused on safety, continuous improvement, and sustainable operations, with benefits and a supportive environment designed to help you grow and contribute to the business.