Fulfillment & Replenishment Operations Lead

IKEA; Perryville (MD); On-site; USD 63,000 - 91,000; Full time

Job summary

IKEA is seeking a warehouse supervisor in the United States to lead and develop coworkers, receiving, replenishing, storing, picking and dispatching goods with a focus on quality and cost efficiency. You will monitor KPIs and drive improvements to meet seasonal needs while keeping the customer in mind.

This role requires coordinating with central fulfilment, planning shifts and equipment, and helping maintain high availability of product while minimizing costs across the supply chain.

Qualifications

• Responsibilities include leading and coaching warehouse staff to receive, replenish, store, pick and dispatch goods.
• Operations focus on quality and cost efficiency with KPIs monitored to drive improvements.
• Collaborate with central fulfilment and planning to handle volume and seasonal fluctuations.

Responsibilities

• Lead, coach and develop co-workers responsible to receive, replenish, store, pick and dispatch goods within the agreed time and in the agreed quality with the lowest possible C/DC operational costs, keeping the customer in focus and the total supply chain in mind.
• Support high performing daily operations connected to the assigned central fulfilment unit, as well as make sure that all departmental KPIs are monitored, with a focus on quality in all touchpoints for the lowest possible cost.
• Secure efficiency and implement improvements throughout the operations to reach excellence in execution and exceed customer expectations.
• Contribute to the overall warehouse operations goals setting, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal fluctuation needs.
• Contribute to people, shift and equipment planning based on volume forecast with Mid-term Plan (MTP) and Short-Term Plan (STP) to secure operational capacities and activities to meet goods availability, as well as short and stable customer lead-times.
• Contribute to increase efficiency and strive for excellence of running C/DC operations to reduce cost, improve productivity and work spirit, keeping total supply chain in mind.

Job description

IKEA is seeking a warehouse supervisor in the United States to lead and develop coworkers, receiving, replenishing, storing, picking and dispatching goods with a focus on quality and cost efficiency. You will monitor KPIs and drive improvements to meet seasonal needs while keeping the customer in mind.

This role requires coordinating with central fulfilment, planning shifts and equipment, and helping maintain high availability of product while minimizing costs across the supply chain.