Fulfilment Operations Team Lead - Grow & Impact

Inter IKEA Systems B.V.; Burbank (CA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Generous paid time off

Health and dental plans

Employee discounts

Job summary

IKEA in California is seeking a Fulfilment Operations Co‑worker to lead daily fulfilment tasks, guide a high‑performing team, and ensure accurate stock management. You will optimize space, equipment, and staffing to maintain product availability while upholding safety and conduct standards.

The role emphasizes coaching, recruitment, and development of co‑workers with a focus on cost-efficient, customer‑centric operations. Benefits and background checks may apply.

Qualifications

• University degree and 2 years of related experience, or minimum 5 years of related experience
• Minimum 1 year of managerial experience
• JOB TYPE: Hourly
• BENEFITS ELIGIBLE: Yes
• HOURS: open a

Responsibilities

• Lead, coach, recruit, retain, and develop Fulfilment Operations Co‑workers to build a confident, high‑performing, and future‑ready team.
• Ensure all co‑workers understand, are trained in, and are empowered to execute fulfilment and goods flow routines that secure strong product availability and accurate stock management.
• Create an inclusive, motivating culture that supports learning, development, and succession planning.
• Secure daily fulfilment operations by supporting goal setting, shift planning, workload balancing, equipment coordination, and resource prioritization.
• Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency.
• Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention.
• Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities.
• Ensure a clean, organized, and safe working environment while promoting safe goods‑handling practices and a strong safety mindset.
• Ensure co‑workers follow IKEA's Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws.
• Support the Customer Fulfilment Sustainability agenda by enabling efficient and environmentally responsible operations that support long‑term profitability.

Skills

Leadership

Coaching

Recruiting

Education

University degree

Related work experience

Job description

IKEA in California is seeking a Fulfilment Operations Co‑worker to lead daily fulfilment tasks, guide a high‑performing team, and ensure accurate stock management. You will optimize space, equipment, and staffing to maintain product availability while upholding safety and conduct standards.

The role emphasizes coaching, recruitment, and development of co‑workers with a focus on cost-efficient, customer‑centric operations. Benefits and background checks may apply.