Logistics Service Execution Lead - Growth & Impact

IKEA; Merriam (KS); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave

Retirement plans

Co-worker discount

Pet insurance program

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

IKEA in Merriam, KS is seeking a Service Execution Team Lead to drive a high-performing daily operation, including staging, delivery preparation, loading, and inventory handling.

You will balance inbound and outbound volumes, ensure stock accuracy, maintain a safe work environment, and lead a diverse team to improve processes and customer service. This is a full-time role with 38–40 hours weekly and robust benefits.

Qualifications

• Experience in warehouse/logistics management.
• Ability to lead cross-functional teams.
• Availability for full-time, 38-40 hour weeks.

Responsibilities

• Lead and develop the Service Execution Team to deliver a high-performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
• Secure efficient and accurate in-store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
• Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
• Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
• Drive quality awareness to reduce damages, improve goods handling, and secure high-quality product flow.
• Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
• Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future-ready workforce.
• Manage stock accuracy and product quality, collaborating with cross-functional partners to resolve discrepancies and improve processes.
• Contribute to the store logistics action plan and long-term profitability goals through efficient, sustainable operations.
• Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

Skills

Team leadership

Logistics operations

Inventory management

Workforce planning

Job description

IKEA in Merriam, KS is seeking a Service Execution Team Lead to drive a high-performing daily operation, including staging, delivery preparation, loading, and inventory handling.

You will balance inbound and outbound volumes, ensure stock accuracy, maintain a safe work environment, and lead a diverse team to improve processes and customer service. This is a full-time role with 38–40 hours weekly and robust benefits.