Service Execution Lead – Warehouse & Logistics

IKEA Gruppe; Merriam (KS); On-site; Confidential; Full time

Benefits offered by this job

Paid time off

Telehealth access

Co-worker discount

Parental leave

Job summary

IKEA Gruppe in Merriam, Kansas, is seeking a full-time Service Execution Team lead to drive daily logistics operations including staging, delivery prep, loading, and inventory handling. You will guarantee efficient in-store processes, high stock accuracy, and a safe, compliant work environment.

Expect 38–40 hours per week with full benefits; we value teamwork, continuous improvement, and a customer-first mindset. Join us to help improve everyday life for the many.

Qualifications

• Leadership experience in a logistics or warehouse setting.
• Strong planning skills for staffing and space utilization.
• Commitment to safety and regulatory compliance.

Responsibilities

• Lead and develop the Service Execution Team to deliver a high-performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
• Secure efficient and accurate in-store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
• Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
• Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
• Drive quality awareness to reduce damages, improve goods handling, and secure high-quality product flow.
• Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
• Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future-ready workforce.
• Manage stock accuracy and product quality, collaborating with cross-functional partners to resolve discrepancies and improve processes.
• Contribute to the store logistics action plan and long-term profitability goals through efficient, sustainable operations.
• Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

Skills

Leadership

Logistics planning

Safety compliance

Job description

IKEA Gruppe in Merriam, Kansas, is seeking a full-time Service Execution Team lead to drive daily logistics operations including staging, delivery prep, loading, and inventory handling. You will guarantee efficient in-store processes, high stock accuracy, and a safe, compliant work environment.

Expect 38–40 hours per week with full benefits; we value teamwork, continuous improvement, and a customer-first mindset. Join us to help improve everyday life for the many.