Service Engineering Specialist: Post-Sales Tech Support

WEG Electric Corp; Norcross (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

Pleasant work environment

Job summary

A leading industrial motor manufacturer is seeking a Service Engineering Specialist in Norcross, GA. This role involves providing technical support for WEG products through phone and email. Candidates should have at least a high school diploma plus relevant experience in technical troubleshooting, excellent communication skills, and the ability to handle service issues effectively. Competitive compensation and a full benefits package are offered. Must be authorized to work in the US, no visa sponsorship available.

Qualifications

• High School diploma or GED; Associate degree in electrical or electronics preferred.
• 1+ years of related experience.
• Robust product and troubleshooting knowledge required.

Responsibilities

• Provide technical support to customers via phone or email.
• Perform inspections on products according to technical manuals.
• Assist field support with necessary resources.

Skills

Technical support experience

Problem-solving

Effective communication

Knowledge of schematics

Education

High School/GED preferred; Associate degree in electrical or electronics

Tools

Technical support database

Job description

A leading industrial motor manufacturer is seeking a Service Engineering Specialist in Norcross, GA. This role involves providing technical support for WEG products through phone and email. Candidates should have at least a high school diploma plus relevant experience in technical troubleshooting, excellent communication skills, and the ability to handle service issues effectively. Competitive compensation and a full benefits package are offered. Must be authorized to work in the US, no visa sponsorship available.