Service Engineer

ONLINE Engineering Inc.; Manistique (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

ONLINE Engineering is a leading manufacturer of production equipment for the diagnostic culture media industry. A field-service role involves machine qualification, installation, and service visits domestically and internationally.

Responsibilities include uncrating, assembling, wiring, testing, and training operators; diagnostic and maintenance tasks; and reporting to standards. A strong electrical/mechanical background with PLC knowledge is preferred.

Qualifications

• Electrical Knowledge required.
• Mechanical Skills required.
• PLC programming experience a plus.
• Reasonable accommodations may be made to enable individuals with disabilities.

Responsibilities

• Uncrating, assembling, wiring, and setting up the machine.
• Testing and commissioning of machines in the field and training of operators and maintenance personnel.
• Reporting and follow-up, as set forth by OLE standards.
• Diagnosing and troubleshooting issues and routine maintenance.
• Diagnosing/troubleshooting issues (both mechanically and electrically).
• Performing routine maintenance to ONLINE machines.

Skills

Electrical Knowledge

Mechanical Skills

PLC programming

Job description

ONLINE Engineering is the leading manufacturer of production equipment for the diagnostic culture media industry. For over 30 years, ONLINE has pioneered and developed methods and features that have become today’s industry standards. Since 1993 ONLINE has been exporting its products. Today we are serving customers in over 35 countries throughout the world. Our global presence makes us the preferred partner for commercial producers worldwide and our systems are known for top quality, ‘leading edge’ technology and cost-effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

for this role include the following.

Machine Qualification, Installation, and Service

Equipment installation and Servicing Visits (which include domestic and international travel.)

• Uncrating, assembling, wiring, and setting up the machine
• Testing and commissioning of machines in the field and training of operators and maintenance personnel
• Reporting and follow-up, as set forth by OLE standards
• Diagnosing and troubleshooting issues and routine maintenance
• Diagnosing/troubleshooting issues (both mechanically and electrically)
• Performing routine maintenance to ONLINE machines

Electrical work

• Field wiring
• Panel assembly

Mechanical Assembly

Other hands-on involvement where necessary.

REQUIREMENTS

• Electrical Knowledge
• Mechanical Skills
• PLC programming and software a plus

General

• Conduct business in a professional manner
• Basic computer skills, MS Word, MS Excel, & email
• Accuracy
• Must demonstrate solid oral and written communication skills
• A sense of dedication that enables a person to work independently, seeing each task through completion, while maintaining a high level of quality and confidentiality.

Key Attributes

• Leader
• Professional and positive approach
• Self-motivated
• Strong in building relationships and able to communicate at all levels
• Team player, and able to work on own initiative
• Dynamic and Creative

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.