Service Drive Lead — Elevate Customer Experience

Indotronix UK; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Matt Bowers CDJR in Baton Rouge, LA, seeks an experienced automotive professional to lead our service drive, support service advisors, and deliver an outstanding customer experience. You will guide daily operations and ensure seamless customer flow in a busy service environment.

You will bring strong leadership, service-writing skills, and the ability to keep a busy service lane organized and productive, driving efficiency and high-quality service for every guest.

Qualifications

• Experience leading service drive operations and teams.
• Strong service writing and communication skills.
• Ability to keep a busy service lane organized and productive.

Responsibilities

• Lead daily service drive operations, including customer reception, appointment scheduling, vehicle check-in, and advisor workflow.

Skills

Leadership

Service writing

Customer service

Organizational skills

Job description

Matt Bowers CDJR in Baton Rouge, LA, seeks an experienced automotive professional to lead our service drive, support service advisors, and deliver an outstanding customer experience. You will guide daily operations and ensure seamless customer flow in a busy service environment.

You will bring strong leadership, service-writing skills, and the ability to keep a busy service lane organized and productive, driving efficiency and high-quality service for every guest.