Service Drive Guest Experience Host

Lithia & Driveway; Chesapeake (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Priority Toyota Chesapeake is seeking a Service Greeter to welcome customers and guide them to the right service advisor. You will help manage vehicle flow, communicate arrivals, and answer basic questions about services in a fast-paced, busy dealership environment.

Join a team that values hospitality, professionalism, and outstanding customer experiences. Prior experience is a plus, with a friendly demeanor and dependable work ethic. Competitive hourly pay and comprehensive benefits available.

Qualifications

• Experience in customer service or hospitality is a plus.
• Strong communication and a customer-first mindset.
• Ability to work in a fast-paced environment while staying organized.

Responsibilities

• Welcome customers as they arrive at the service drive with a friendly and professional attitude.
• Greet customers promptly and direct them to the appropriate service advisor.
• Help manage vehicle flow in the service lane for efficient check-in.
• Communicate arrival information to service advisors and staff.
• Answer basic questions and provide information about dealership services.
• Escort customers to waiting areas and ensure comfort during visits.
• Coordinate with service, sales, and support staff to deliver a great experience.
• Maintain a clean, organized, and welcoming service drive area.
• Assist with parking and retrieving vehicles as needed.
• Support the service team with administrative tasks as assigned.
• Promote a positive dealership image through hospitality and professionalism.
• Follow dealership safety procedures and company policies.

Skills

Customer service

Communication

Professional appearance

Organized

Problem solving

Multitasking

Team oriented

Education

High School diploma or equivalent

Job description

Priority Toyota Chesapeake is seeking a Service Greeter to welcome customers and guide them to the right service advisor. You will help manage vehicle flow, communicate arrivals, and answer basic questions about services in a fast-paced, busy dealership environment.

Join a team that values hospitality, professionalism, and outstanding customer experiences. Prior experience is a plus, with a friendly demeanor and dependable work ethic. Competitive hourly pay and comprehensive benefits available.