Service Guest Experience Concierge

Mills Automotive Group; Henderson (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid vacation and holidays

401(k) with company match

Ongoing training and career growth

Job summary

Classic Toyota of Henderson in Henderson, NC is seeking a friendly Service Guest Greeter to be the first contact for service customers. You will welcome guests, direct them to the right advisor, and help with check-in.

The role emphasizes customer service, teamwork, and a positive attitude in a fast-paced environment. Training and career growth are offered, along with competitive pay and benefits.

Qualifications

• Friendly, outgoing personality with excellent customer service skills.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask in a busy environment.
• Dependable with strong attention to detail.
• Basic computer skills are a plus.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Welcome every customer with a warm, professional greeting.
• Direct customers to the appropriate Service Advisor.
• Assist with customer check-in and answer general questions.
• Maintain a clean, organized, and welcoming service reception area.
• Communicate with the service team to help provide a seamless customer experience.
• Assist with light administrative duties as needed.
• Support the service department in delivering exceptional customer satisfaction.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Job description

Classic Toyota of Henderson in Henderson, NC is seeking a friendly Service Guest Greeter to be the first contact for service customers. You will welcome guests, direct them to the right advisor, and help with check-in.

The role emphasizes customer service, teamwork, and a positive attitude in a fast-paced environment. Training and career growth are offered, along with competitive pay and benefits.