Service Drive Coordinator

Fuller Ford Inc; Cincinnati, Northern (OH, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Fuller Ford Inc in Cincinnati, OH seeks a Service Drive Coordinator to keep the service drive organized, on schedule, and delivering a great customer experience. You will greet customers, coordinate maintenance appointments, and support the service team as you learn the basics of automotive terminology.

The role emphasizes organization, time management, and strong communication to ensure every customer leaves satisfied.

Qualifications

• Strong organizational skills with the ability to manage multiple tasks.
• Excellent time management and prioritization abilities.
• Customer-service driven with strong communication skills.
• Willingness to learn basic automotive terminology and processes.

Responsibilities

• Greet customers and provide a friendly, professional experience.
• Coordinate scheduled oil changes, tire rotations, and routine maintenance appointments.
• Check customers in and gather vehicle and service information.
• Help keep appointments organized and running on schedule.
• Communicate with customers throughout their visit.
• Work closely with technicians and the service team to keep vehicles moving efficiently.
• Assist customers with basic maintenance questions and service recommendations as you learn the position.
• Keep customer and vehicle information accurate and organized.
• Help ensure every customer leaves with a positive experience.

Skills

Customer service

Organization

Time management

Multitasking

Communication

Professionalism

Job description

Are you organized, customer-focused, and someone who likes to stay busy? We are looking for a Service Drive Coordinator to help keep our service drive organized, on schedule, and delivering a great experience for every customer. This is a great opportunity for someone who has strongcustomer service, organization, and time-management skillsbut may not have automotive experience.

What You'll Do

• Greet customers and provide a friendly, professional experience
• Coordinate scheduledoil changes, tire rotations, and routine maintenance appointments
• Check customers in and gather the necessary vehicle and service information
• Help keep appointments organized and running on schedule
• Communicate with customers throughout their visit
• Work closely with technicians and the service team to keep vehicles moving efficiently
• Assist customers with basic maintenance questions and service recommendations as you learn the position
• Keep customer and vehicle information accurate and organized
• Help ensure every customer leaves with a positive experience

Who We're Looking For

• Highly organizedand able to manage multiple things at once
• Strong attime management and prioritizing
• Customer-Service drivenand enjoys working with people
• A Go-Getterwho takes initiative and stays productive
• Friendly, confident, and professional
• Dependable and punctual
• Comfortable working in a fast-paced environment
• A strong communicator

No Automotive Experience? No Problem.

We will teach you the service process, basic automotive terminology, and everything you need to know to be successful in the position!

Start a Career in the Automotive Industry