Service Dispatcher & Scheduling Specialist (Commercial)

TUDI Mechanical Systems, Inc.; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Employer-paid health insurance

401k with Company match & profit sharing

Excellent working environment

Employee & family events

Job summary

TUDI Mechanical Systems, Inc. is seeking a Service Dispatcher for their Commercial Division located in Tampa, Florida. The role involves being the primary contact for commercial service requests, responsibly scheduling service technicians to ensure efficiency, and delivering quality customer service to enhance customer satisfaction.

Applicants should have over 3 years of dispatching or customer service experience, education up to high school or vocational level, and familiarity with the Tampa area. The position comes with a competitive compensation package and comprehensive employee benefits.

Qualifications

• 3+ years of dispatching/customer service experience.
• Familiarity with the Tampa area.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Point of contact for commercial service requests.
• Schedule and track service technicians for efficiency.
• Ensure timely and high-quality customer service.

Skills

Customer service

Scheduling

Interpersonal skills

Communication skills

MS Office proficiency

Education

High School or Vocational School Education

Job description

TUDI Mechanical Systems, Inc. is seeking a Service Dispatcher for their Commercial Division located in Tampa, Florida. The role involves being the primary contact for commercial service requests, responsibly scheduling service technicians to ensure efficiency, and delivering quality customer service to enhance customer satisfaction.

Applicants should have over 3 years of dispatching or customer service experience, education up to high school or vocational level, and familiarity with the Tampa area. The position comes with a competitive compensation package and comprehensive employee benefits.