Service Dispatcher: Fast-Paced Scheduling & Growth

Hoffman Energy; Trumbull (CT); Sur place; USD 27 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Retirement Savings

Résumé du poste

Hoffman Energy in Trumbull, CT is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will communicate across teams to ensure timely responses.

The role emphasizes strong communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is preferred; MS Office and web navigation skills are required.

Qualifications

• High School Diploma or Equivalent required.
• Prior dispatch or customer service experience preferred.
• Proficiency with MS Office Suite and Outlook.

Responsabilités

• Schedule service calls and provide work orders for technicians based on urgency.
• Review service monitor to ensure dispatch and assignment as required.
• Communicate with other Dispatchers, technicians and departments.

Connaissances

Customer service

Communication

Attention to detail

Teamwork

Formation

High School Diploma or Equivalent

Outils

MS Office Suite

MS Outlook

Web navigation

Description du poste

Hoffman Energy in Trumbull, CT is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will communicate across teams to ensure timely responses.

The role emphasizes strong communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is preferred; MS Office and web navigation skills are required.