Service Dispatcher: Fast-Paced Scheduling & Growth

Hoffman Energy; Trumbull (CT); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Hoffman Energy in Trumbull, CT is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will communicate across teams to ensure timely responses.

The role emphasizes strong communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is preferred; MS Office and web navigation skills are required.

Qualifications

• High School Diploma or Equivalent required.
• Prior dispatch or customer service experience preferred.
• Proficiency with MS Office Suite and Outlook.

Responsibilities

• Schedule service calls and provide work orders for technicians based on urgency.
• Review service monitor to ensure dispatch and assignment as required.
• Communicate with other Dispatchers, technicians and departments.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or Equivalent

Tools

MS Office Suite

MS Outlook

Web navigation

Job description

Hoffman Energy in Trumbull, CT is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will communicate across teams to ensure timely responses.

The role emphasizes strong communication, attention to detail, and the ability to work independently or in a team. Prior dispatch or customer service experience is preferred; MS Office and web navigation skills are required.