Service Dispatcher: Fast-Paced Scheduling & Growth

Meenan; New York (NY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Meenan in Hopewell Junction, NY is seeking a Service Dispatcher to coordinate scheduling and dispatching of service calls. You will prepare records and distribute work orders to Service Technicians using our scheduling and mapping technology; the role offers full-time hours and potential overtime.

Strong communication, active listening, and organizational skills are essential. Applicants should have a high school diploma and MS Office proficiency; prior dispatch or customer service experience is

Qualifications

• High School Diploma or Equivalent.
• 1-2 years prior dispatch experience preferred.
• Prior customer service experience a plus.
• Ability to work well in a fast paced environment.
• Proficiency with MS Office Suite, MS Outlook and Web navigation.

Responsibilities

• Scheduling service calls and providing work orders for Service Technicians according to urgency.
• Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required.
• Communicating with other Dispatchers, Service Technicians and other departments.

Skills

Communication

Active listening

Interpersonal skills

Detail oriented

Education

High School Diploma or Equivalent

Tools

MS Office Suite

MS Outlook

Web navigation

Job description

Meenan in Hopewell Junction, NY is seeking a Service Dispatcher to coordinate scheduling and dispatching of service calls. You will prepare records and distribute work orders to Service Technicians using our scheduling and mapping technology; the role offers full-time hours and potential overtime.

Strong communication, active listening, and organizational skills are essential. Applicants should have a high school diploma and MS Office proficiency; prior dispatch or customer service experience is