Service Dispatcher & Coordinator: Optimize Schedules

Haven Services LLC; Mason (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

100% employer-paid medical premiums

401(k) with company match

Paid Time Off and holidays

Job summary

Haven Services LLC is looking for a highly organized Service Coordinator / Dispatcher in Mason, Ohio. This position will serve as the communication hub for customers and technicians, manage daily dispatch operations, and provide exceptional customer service.

The ideal candidate will have strong communication skills, attention to detail, and previous experience in dispatching or customer service. Benefits include competitive pay, comprehensive health packages, and opportunities for professional growth.

Qualifications

• High school diploma or GED required.
• Previous dispatching or customer service experience preferred.
• Strong computer skills including Microsoft Office are necessary.

Responsibilities

• Manage technician schedules and coordinate service calls.
• Provide updates regarding technician arrival times to customers.
• Assist with scheduling return visits and verify job documentation.

Skills

Exceptional communication skills

Attention to detail

Strong organizational abilities

Customer service skills

Education

High school diploma or GED

Tools

Microsoft Office

ServiceTitan

Job description

Haven Services LLC is looking for a highly organized Service Coordinator / Dispatcher in Mason, Ohio. This position will serve as the communication hub for customers and technicians, manage daily dispatch operations, and provide exceptional customer service.

The ideal candidate will have strong communication skills, attention to detail, and previous experience in dispatching or customer service. Benefits include competitive pay, comprehensive health packages, and opportunities for professional growth.