Service Dispatch & Scheduling Coordinator

generator-supercenter-careers; College Station (TX); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Part-time schedule 20–30 hours

Opportunities for growth

Collaborative work environment

National leader in energy solutions

Job summary

Generator Supercenter in Texas is seeking a highly organized Scheduling Coordinator/Dispatcher to join our growing team. This part-time role (20-30 hours) involves clerical tasks, answering phones, and helping around the office.

You will schedule service technicians for preventive maintenance, repairs, and emergencies, manage work orders, and maintain clear communication with customers. Join a national leader in energy solutions and advance with us.

Qualifications

• High school diploma or equivalent is required.
• Proficient computer applications skills are required.
• Strong language proficiency and clear communication are expected.
• Knowledge of customer service is preferred.
• Good data entry and typing skills are desirable.

Responsibilities

• Schedule and dispatch service technicians for preventive maintenance, repairs, and emergency calls.
• Prioritize and coordinate service calls based on urgency, location, and technician availability.
• Monitor technician workloads to ensure efficiency and productivity.
• Serve as main point of contact for customers regarding service requests, updates and scheduling.
• Create, update, and close work orders in the service management system; maintain records.

Skills

Verbal and written communication

Listening skills

Problem analysis and problem-solving

Customer service orientation

Organizational skills

Attention to detail

Good judgment

Adaptability

Teamwork

Stress tolerance and resilience

Multi-tasking

Education

High school diploma or equivalent

Proficient in relevant computer applications

Required language proficiency

Knowledge of customer service

Good data entry and typing skills

Job description

Generator Supercenter in Texas is seeking a highly organized Scheduling Coordinator/Dispatcher to join our growing team. This part-time role (20-30 hours) involves clerical tasks, answering phones, and helping around the office.

You will schedule service technicians for preventive maintenance, repairs, and emergencies, manage work orders, and maintain clear communication with customers. Join a national leader in energy solutions and advance with us.