Service Dispatch & Route Optimization Specialist

Pacific Aire, Inc; Oxnard (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Weekly pay with incentives

Paid time off

Holiday pay

Paid training

Job summary

Pacific Aire Home Services is seeking a full-time Dispatcher to coordinate service calls and manage technicians in Oxnard, CA. You will schedule appointments, assign technicians, and communicate updates to customers and staff to ensure timely service.

The role emphasizes route optimization, record-keeping, and proactive problem solving to sustain high customer satisfaction and efficiency. Competitive hourly pay and benefits are offered.

Qualifications

• Experience scheduling service calls and coordinating field techs.
• Strong communication with customers and technicians.
• Ability to optimize routes and improve response times.

Responsibilities

• Schedule appointments for service calls.
• Assign technicians to jobs based on location and expertise.
• Provide updates to customers and service personnel about status and issues.
• Maintain records of service calls and track job progress.
• Optimize routes to improve efficiency and response times.

Skills

Scheduling

Customer communication

Route optimization

Coordination

Problem solving

Tools

Dispatch software

Job description

Pacific Aire Home Services is seeking a full-time Dispatcher to coordinate service calls and manage technicians in Oxnard, CA. You will schedule appointments, assign technicians, and communicate updates to customers and staff to ensure timely service.

The role emphasizes route optimization, record-keeping, and proactive problem solving to sustain high customer satisfaction and efficiency. Competitive hourly pay and benefits are offered.