Dispatcher

Pacific Aire, Inc; Oxnard (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Weekly pay with incentives

Paid time off

Holiday pay

Paid training

Job summary

Pacific Aire Home Services is seeking a full-time Dispatcher to coordinate service calls and manage technicians in Oxnard, CA. You will schedule appointments, assign technicians, and communicate updates to customers and staff to ensure timely service.

The role emphasizes route optimization, record-keeping, and proactive problem solving to sustain high customer satisfaction and efficiency. Competitive hourly pay and benefits are offered.

Qualifications

• Experience scheduling service calls and coordinating field techs.
• Strong communication with customers and technicians.
• Ability to optimize routes and improve response times.

Responsibilities

• Schedule appointments for service calls.
• Assign technicians to jobs based on location and expertise.
• Provide updates to customers and service personnel about status and issues.
• Maintain records of service calls and track job progress.
• Optimize routes to improve efficiency and response times.

Skills

Scheduling

Customer communication

Route optimization

Coordination

Problem solving

Tools

Dispatch software

Job description

# DispatcherPacific Aire Home Services - OXNARD, CA 93030## OverviewSalary Range$18.00 - $21.00 HourlyPosition TypeFull TimeTravel PercentageNone## Description**Pacific Aire Home Services** is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 30 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. We are looking to bring on a full-time Inventory Specialist to join our team at Pacific Aire, to maintain the positive, can-do culture that will go above and beyond the expectations of our customers and to maintain our solid reputation in the community.**Position Overview:**As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.**Apply for more details!****We offer:*** Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance* 401(k) retirement with company match* Weekly pay with incentives and bonuses* Competitive Pay: $20.00-24.00 per hour* Company events & parties for individuals & families* Holiday pay, vacation pay, & paid time off* Paid Training* And much more...**There is room to grow for the right candidate. We look forward to hearing from you!***Apply for more details!*## Qualifications**Job Requirements:*** Pre-employment background check* Pre-employment drug screen