Service & Dispatch Coordinator

Everon; Lorton (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) plan with company match

Health and welfare benefits

Paid time off

Job summary

Everon is hiring for a Service Operations Administrator to schedule appointments, dispatch technicians, and manage contract paperwork. You will collaborate with Sales, Project Managers, and technicians to ensure timely service delivery and accurate documentation.

The role requires strong organizational skills, 3+ years of administrative experience in a service environment, and proficiency with ERP systems and Microsoft Office.

Qualifications

• Minimum 3 years of experience performing administrative duties in a sales or service environment.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Ability to read and interpret English documents, policies and procedures.

Responsibilities

• Schedule appointments and dispatch technicians for service/inspections.
• Create and manage work orders; provide status updates to customers.
• Review and close out work orders; coordinate paperwork and sub-contractor scheduling.
• Maintain appointment schedules and process material/equipment orders.
• Produce daily reports and coordinate activities between Sales, Project Managers and technicians.

Skills

Office administration

Dispatching and scheduling

Data analysis

Microsoft Office

ERP systems knowledge

Education

High School Diploma or GED

Tools

ERP systems

Job description

Everon is hiring for a Service Operations Administrator to schedule appointments, dispatch technicians, and manage contract paperwork. You will collaborate with Sales, Project Managers, and technicians to ensure timely service delivery and accurate documentation.

The role requires strong organizational skills, 3+ years of administrative experience in a service environment, and proficiency with ERP systems and Microsoft Office.