Service Dispatch & Client Support Coordinator

The Waldinger Corporation; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Growth opportunities

Paid vacation

401k with company match

Job summary

Waldinger Corporation in Des Moines seeks a qualified Call Center Coordinator to handle service calls, assist clients, and dispatch service technicians to meet client needs. The role focuses on clear communication, accurate work order handling, and efficient dispatching during scheduled shifts.

The position requires prior call center or dispatching experience and a high school diploma. No travel is expected, and employees receive benefits and growth opportunities within a stable company.

Qualifications

• Requires prior coordinating and dispatching experience.
• Ability to manage multiple work orders and communicate clearly.
• No travel is required for this role.

Responsibilities

• Answer service calls and assist clients in a friendly, professional manner.
• Enter and route emailed work orders; upload and forward updates to relevant parties.

Skills

Dispatch coordination

Customer service

Call center experience

Education

High School Diploma

Job description

Waldinger Corporation in Des Moines seeks a qualified Call Center Coordinator to handle service calls, assist clients, and dispatch service technicians to meet client needs. The role focuses on clear communication, accurate work order handling, and efficient dispatching during scheduled shifts.

The position requires prior call center or dispatching experience and a high school diploma. No travel is expected, and employees receive benefits and growth opportunities within a stable company.