Service Desk Technician

Central Bancompany; Jefferson City (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Central Bancompany in Jefferson City, MO is seeking an IT Help Desk Specialist to install, support, and administer Windows desktops and laptops, and to assist with application deployment on the Windows platform. The role emphasizes strong communication, attention to detail, and a self-motivated mindset as you resolve technical issues and provide scheduled service desk coverage.

Qualifications include a BS/BA in Computer Science or related field, 1–2 years in a networked environment, and solid

Qualifications

• BS or BA in Computer Science or related field preferred
• 1-2 years working experience in a networked environment preferred
• Strong written and verbal communication skills
• Self-motivated and attention to detail
• A good understanding of the Windows desktop operating system
• A good understanding of desktop hardware
• A good understanding of TCP/IP protocol

Responsibilities

• Installation, support and administration of Windows desktops and laptops
• Installation, support and administration of applications using the Windows platform
• Resolve various technical problems
• Service Desk phone coverage as scheduled

Skills

Customer service

Communication

Attention to detail

Self-motivated

Windows OS understanding

TCP/IP knowledge

Education

BS/BA in Computer Science or related field

Job description

Description

Responsibilities:

Installation, support and administration of Windows desktops and laptops

Installation, support and administration of applications using the Windows platform

Resolve various technical problems

Service Desk phone coverage as scheduled

Qualifications

Qualifications:

BS or BA in Computer Science or related field preferred

1 - 2 years working experience in a networked environment preferred

Strong written and verbal communication skills

Self-motivated and attention to detail

A good understanding of the Windows desktop operating system

A good understanding of desktop hardware

A good understanding of TCP/IP protocol