Service Desk Technician

Central-Bank-c44c5195; Jefferson City (MO); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Central Bank seeks a Full Time - Regular IT Service Desk technician to install, support and administer Windows desktops and applications, and resolve technical problems. Service desk coverage as scheduled in a hybrid work environment in Jefferson City, MO.

Requirements include a BS/BA in CS or related field and 1–2 years in a networked environment, plus strong communication and Windows OS/hardware knowledge. Hours: Monday–Friday 8:00am–5:00pm with occasional after hours; 40 hours weekly.

Qualifications

• BS or BA in Computer Science or related field preferred.
• 1 - 2 years working experience in a networked environment preferred.
• Strong written and verbal communication skills.
• Self-motivated and attention to detail.
• A good understanding of the Windows desktop operating system.
• A good understanding of desktop hardware.
• A good understanding of TCP/IP protocol.

Responsibilities

• Installation, support and administration of Windows desktops and laptops
• Installation, support and administration of applications using the Windows platform
• Resolve various technical problems
• Service Desk phone coverage as scheduled

Skills

Strong written and verbalcommunication

Self-motivated and attention to detail

1-2 years working experience in a netw

Education

BS or BA in Computer Science or related field

Tools

Windows desktop OS

Desktop hardware

TCP/IP protocol

Job description

Full Time - Regular Central Technology Services

Job Description

Responsibilities:

• Installation, support and administration of Windows desktops and laptops
• Installation, support and administration of applications using the Windows platform
• Resolve various technical problems
• Service Desk phone coverage as scheduled

Requirements

Qualifications:

• BS or BA in Computer Science or related field preferred
• 1 - 2 years working experience in a networked environment preferred
• Strong written and verbal communication skills
• Self-motivated and attention to detail
• A good understanding of the Windows desktop operating system
• A good understanding of desktop hardware
• A good understanding of TCP/IP protocol

Position Type

Full Time - Regular

Department

Service Desk-006840

Work Hours

Monday - Friday 8:00am - 5:00pm with some after hours or an occasional Saturday

Standard Hours

40

Area of Interest

IT Services

Work Location Options

Hybrid

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