Service Desk Coordinator

paulmitchell; Las Vegas (NV); On-site; USD 19,000 - 22,000; Full time

Job summary

Paul Mitchell The School Las Vegas seeks a full-time Service Desk Coordinator to greet guests, answer phones, book appointments, and assist with guest and student services in a fast-paced clinic classroom.

This role emphasizes customer service and sales in a beauty-education setting, with day and night shifts, an on-site desk, and opportunities to contribute to a welcoming environment while promoting products and services.

Qualifications

• Previous sales and customer service experience (beauty industry a plus).
• Strong communication and organizational skills.
• Basic computer and telephone skills.
• Ability to work effectively in a team and provide positive guest experiences.

Responsibilities

• Greet guests and students warmly, maintaining a welcoming service desk.
• Book appointments and respond to guest inquiries promptly.
• Promote and sell beauty products and services.
• Maintain an organized and efficient service desk.

Skills

Sales & customer service

Strong communication

Organizational skills

Basic computer skills

Team player

Job description

We are looking for a full-time Service Desk Coordinator with excellent customer service and sales experience to answer phones, book appointments, and assist with guest and student services in a fast-paced environment. As the first point of contact, you'll help create a welcoming environment and ensure smooth operations in our clinic classroom.

Key Responsibilities:

• Greet guests and students warmly, maintaining a welcoming service desk.
• Book appointments and respond to guest inquiries promptly.
• Promote and sell beauty products and services.
• Maintain an organized and efficient service desk.

Skills & Qualifications:

• Previous sales and customer service experience (beauty industry a plus).
• Strong communication and organizational skills.
• Basic computer and telephone skills.
• Ability to work effectively in a team and provide positive guest experiences.

Join our team and help create exceptional experiences for our guests and students!

Hourly Position: $14-$16 DOE

Currently hiring for both day and night shifts - No weekends

Paul Mitchell The School Las Vegas is an equal opportunity employer.